THE ICONIC accelerated their commitment to wellbeing in 2020 with an approach that incorporates four key elements which are integrated into the way we work:

  • Promote
  • Prevent
  • Intervene early
  • Support recovery

The program aims to foster a mentally healthy workplace that:

  • promotes workplace practices that support positive mental health
  • eliminates and minimises psychological health and safety risks through the identification and assessment of psychosocial hazards
  • builds the knowledge, skills and capabilities of team members to be resilient and thrive at work
  • is free of stigma and discrimination
  • supports the recovery of team members returning after a physical or psychological injury.

The ICONIC has commenced establishing a positive and supportive workplace culture by taking the following actions:


  • Leaders and managers visibly role model and communicate the workplace’s commitment to building a mentally healthy workplace. This shows team members that positive mental health is important and encourages them to engage in positive practices.
  • THE ICONIC’s HSW Policy includes a strong commitment to a mentally healthy workplace
  • Wellbeing is promoted as a “continuous conversation topic” available to employees to ignite with their line manager at anytime, highlighting its importance and safety to discuss with each other
  • Leadership Training for psychological and physical self-care.
  • A Welbeing channel is available via an online learning platform to promote positive mental health through the Wellbeing Wheel, which uses language like “ what are your non-negotiables for your self care”.
  • Champion Australia’s R U OK Day and embrace its tenants (both on the day and throughout the entire year).


  • Provision of Employee Assistance Program (EAP) services providing six employer funded confidential counselling support sessions for employees and immediate family members.
  • Trained Mental Health First Aiders available in the business.
  • Utilising employee centric action plans – make reasonable modifications or supports as necessary to employees
  • Delivered Mental Health Awareness training to all people leaders (expanded program in 2021)


‘Doing’ promotes recovery- Getting back to work is an important step in recovering from an injury. It means a worker can return to normal life, often reducing the financial and emotional impact on them and their family. We promote ‘doing’ by:

  • Following our Return to work Program, ensuring we:
    • Involve the worker in their recovery planning.
    • Provide workplace modifications. implementing a reasonable adjustment plan or WRAP that helps injured workers improve their work fitness while they recover from their injury
    • Keep in touch with workers while they are away from work due to injury.
    • Promote the importance of work to recovery.
  • Take an individual-focused approach to recovery Using biopsychosocial model involving a Rehabilitation Provider where required.

Image Source: Adapted from Seligman,(2012), Flourish, Model of Wellbeing